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How to Clear Browser Cache

Purpose:

To show the ways to clear browser cache for a site when you are encountering Spectrum or other application errors while accessing them in a browser.

Prerequisite:
  • Desktop or laptop
Who's Responsible:
  • All employees
Process:
  • Google Chrome
    • Click the icon to the left of the URL link to display connection properties and then select the Cookies and site data sub-menu.

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    • On the Cookies and site data sub-menu, select Manage on-device site data

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    • From the On-device site data menu, select the trash can icons to the right of any site links displayed. Then click the Done button.

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  • Microsoft  Edge
    • Click the icon to the left of the URL link to display connection properties and then select the Cookies and site data sub-menu.

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    • On the Cookies and site data sub-menu, select Cookies

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    • From the Cookies menu, select the site links displayed to select. Click the Remove button on the lower left. Then click the Done button.

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  • Firefox
    • Click the icon to the left of the URL link to display connection properties

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    •  From the Connection settings menu that is then displayed, select Clear cookies and site data

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    • From the Clear cookies and site data sub-menu, select Clear

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